Making A Hospital Visit

When you have a group member in the hospital it's important to use wisdom in ensuring that your visit is a blessing and not a burden.  Here are some practical tips to keep in mind as you care for your people.
Before entering a hospital room:
  • It's often helpful to text the group member or a member of their family to let them know you're planning to visit so they can be prepared.
  • Check in at the front desk to get the room number if you don't already know it.
  • If the curtain is drawn, the door is closed, or a sign indicates special treatment (e.g., isolation or infection control), check at the nurse’s station before proceeding.
  • When it is appropriate to enter, knock softly and wait for a response or cue from inside the room before entering.
Upon entering:
  • You may encounter family members. Greet them kindly, but remember your primary purpose is to minister to the patient. Focus your attention on the patient rather than mingling with visitors.
  • If a nurse or doctor enters to care for or speak with the patient or family, step out of the room to give them privacy.
Interacting with the Patient
  • Position yourself so you can make eye contact comfortably with the patient.
  • Practice active listening and ask good questions. Speak less, listen more.
  • Avoid sharing personal stories about your own illnesses or the illnesses of others.
  • Be sensitive to the patient’s energy and situation. Don’t sit on the bed, and do not disturb them if they are sleeping or unresponsive.
  • If the patient is eating, keep your visit brief and avoid interrupting their meal.
  • If the patient is asleep or unavailable, leave a kind note. Let them know you came by, that you (and your group) are praying for them, and that you’re available if they need anything.
Length of the Visit
  • In most cases, limit the visit to 10 minutes or less.
  • If the patient wants to talk and seems physically able, it’s okay to stay longer—but use discernment.  Patients often need their energy for healing and rehab, and long visits can unintentionally exhaust them.